TL;DR:
If your internet connection fails, contact your internet service provider's help desk. Near an assignment deadline, find another way to get online and submit your work. Backup options include libraries, businesses with Wi-Fi, and mobile hotspots. Call your instructor if you cannot access instructions or submit an assignment. If NBC Online is unavailable, follow your instructor's alternative submission instructions.
The following guidelines explain your responsibilities and what to do if connection problems interfere with your coursework.
If you have technical difficulties when an assignment is due, you are responsible for finding an alternative way to submit your work. This could mean using another computer at work, a friend's home, a public library, a local college or school, or a business offering free internet access to its customers.
Depending on the assignment and your instructor's directions, you may be able to submit your work by email, send a scan or clear photograph, or mail a printed copy.
If you cannot submit an assignment or access its instructions, call your instructor. Howard Culbertson's cell phone number is 405-740-4140.
To access NBC Online from another computer or device, visit NBC Online: https://online.nbc.edu.
If your usual internet service goes down, you may be able to get online at one of these locations. Availability and access requirements vary by location.
A smartphone with mobile data can provide another way to access your coursework. If your phone and plan support a mobile hotspot, you can also use it to connect your laptop to the internet.
What kind of online student are you? Do others think of you as Busy, Wordy, or Disconnected Dan? Do you sometimes come across as Oblivious, Trite-ly, or even End-times Edith? Read more.
-- Howard Culbertson, hculbert@snu.edu
